Aspen can provide appropriate Local Authority references on request. They cannot be published for reasons of privacy and confidentiality. These include the RAS lead professional at City, County and London Borough Councils. References will respond one-to-one for email or telephone reference requests.

Typical comments from existing LA customers/advocates include:

• I would recommend the insurance to other professionals within our sector based on our current policy experience - with no hesitation.

• We have made multiple claims on the insurance, and all have been resolved to our complete satisfaction and in a very timely manner.

• Although the school holds the policy, the Insurance Administrator has been able to ship replacements direct to us at the LA, to fit in with our working practices.

• The on-line ordering process is quite simple for schools with 1 or 2 RAS. Where there has been a special school with significantly more RAS, we have been able to talk with the Insurance Administrator directly.

• Any loss/damage to a RAS is a significant disruption to the activities of the child/school/LA. The insurance policy essentially removes all this with a simple and speedy replacement and resolution.

• Their communication and flexibility is amazing. I actually can’t fault anything.